Serving property field service companies since 2004

Property management and work flow, all in one platform.

UPAMS helps preservation, field service and rental property companies manage inventories, assign and track jobs, review field reports, pay contractors and handle rental accounting — with less hassle and fewer errors.

New: UPAMS Mobile for Android · iOS coming soon
UPAMS main dashboard showing a property inventory list
20+
Years building for the property field service industry
HUD
Experience servicing HUD contract holders
GSE
Solutions for Fannie Mae & Freddie Mac programs
Support
Business-hours help desk plus an after-hours emergency line

One platform with two solutions — everything your office staff, field crews and clients need, from the first work order to the final report.

UPAMS for Property Preservation & Field Service

Property Management

Efficiently manage inventories of any size.

  • Bulk import, bulk operations and spreadsheet synchronization
  • Client and broker access with defined user permissions
  • Distance-based job assignment
  • Customizable interfaces and reports
  • Group inventory
  • Real-time field messages
  • Local landfill information

Work Flow

Accurately track and manage tasks with ease.

  • Track jobs through assigned, accepted, uploaded, reviewed and revision status
  • Automatic alerts for overdue jobs to office staff and field personnel
  • Create contractor payments in seconds, with optional approvals
  • Identify properties that require a specific job to ensure proper assignments
  • Manage recurring jobs with the Order Services feature
  • Duplicate job detection helps reduce human error
  • Custom job reports with a simple interface for filtered results
  • Smart reporting helps staff quickly resolve serious property issues
  • Keep field personnel informed of property conditions with Worksheets
  • Notify field personnel to perform extra work on their next visit
  • Modify jobs without canceling — reassign, adjust dates, pay and more
  • Adjust first or last allowed dates individually or in bulk
  • Work progress reports from the field automate contractor payments
  • Restrict payment until jobs are field verified
  • Review uploads for quality control and adjust pay based on photographs
  • Job pay amount threshold alerts
  • Accounting review of job payments before final processing
  • Optional management approval before contractor payments
  • Robust options to tailor the final job report
  • Send report files or report data to your clients with advanced transfer methods

Quality Control

Avoid costly errors and omissions.

  • Uploaded reports are automatically tested for errors so staff can prioritize
  • Picture policies per job task and state, with missing photo alerts
  • Duplicate photograph detection during review
  • Alerts when report answers don't match property conditions
  • Previous front elevation photos shown during review for comparison
  • Automatic processing of reports with lower company liability levels
  • Automatic comparison of report data with pictures for consistency

Vendor Tracking

Complete information and accountability.

  • Track insurance, socioeconomic status, training history and more
  • Restrict contractors who haven't met your requirements
  • System recommendations for the most suitable contractor
  • Define contractor areas by county or fine tune using zip codes
  • Manage overlapping service areas by service type
  • Assign routine work efficiently with Contractor Service Areas

Customer Support

Dedicated to customer service and satisfaction.

  • Help desk by email, phone and online during business hours
  • Emergency hot line for after-hours issues
  • Client suggestions built into future releases
  • Continual improvements and system enhancements

See it in action

The best way to understand UPAMS is to see it with your own work flow. Schedule a walkthrough with our team.

Request a Demo
UPAMS for Rental Management

Run your rental portfolio with UPAMS

UPAMS isn't just for preservation work. Manage rental properties with full accounting, rent collection and portals for tenants and owners — alongside the same work order, vendor and quality control tools.

Rental plans are priced per unit and offered separately from our preservation plans, so you only pay for the tools your business uses.

Full accounting

Keep rental income, expenses and owner reporting in the same system as your operations.

Rent collection

Collect and track rent payments without a separate tool.

Tenant & owner portals

Give tenants and owners their own access to the information that matters to them.

Work orders & inspections

General work orders and inspection reports are included, with vendor tracking and photo QC for every repair and turn.

Mobile App

UPAMS Mobile puts every job in your crew's pocket

Field crews and contractors can accept work, follow the scope, take photos and submit for review right from the property — no laptop required.

  • Accept or decline jobs with the full scope of work and allowed dates.
  • Shoot or upload photos with captions, date/time stamps and GPS tags.
  • Optimize your route across selected jobs and open any property in Maps.
  • Upload automatically or on Wi-Fi only, then submit work for review.
Get it onGoogle Play Coming soon to theApp Store

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How It Works

From assignment to payment, in one flow

UPAMS connects each step of the property service process so nothing slips through the cracks.

  1. Import properties

    Bring in your inventory in bulk or keep it in sync with your spreadsheets.

  2. Assign jobs

    Use service areas and distance-based recommendations to pick the right contractor.

  3. Field upload

    Field personnel upload reports and photos, with alerts for anything overdue.

  4. QC review

    Automatic checks flag missing photos, duplicates and inconsistent answers.

  5. Pay contractors

    Generate payments in seconds with accounting review and optional approvals.

  6. Report to clients

    Deliver tailored report files or data directly to your clients.

Security & Reliability

Your data, protected and available

Property and vendor records are the backbone of your business. We look after the infrastructure so your team can focus on the work.

Defined user access

Control exactly what staff, contractors, clients and brokers can see and do.

Network monitoring

Constant monitoring for distributed denial of service (DDoS) attacks.

Managed servers

Server maintenance, hardware replacement and operating system upgrades handled for you.

After-hours line

An emergency hot line for issues outside of business hours.

Guardian Services developers at work
About Us

Built by people who know the field

Since 2004 we have been developing for property management companies looking to streamline their portfolios. Our solutions are tailored for the property field service industry.

  • Our experience and software are a result of servicing contract holders for the U.S. Department of Housing and Urban Development.
  • We have designed and implemented solutions serving a broad spectrum of government-backed mortgage companies like Fannie Mae and Freddie Mac.
  • Recent developments in the real estate sector have challenged our team to produce customized solutions within tight time constraints.
  • We are constantly expanding our platform so our customers can better serve their clients' needs.
Trusted By

Partners & associates

Working together across the property preservation and mortgage servicing industry.

Pricing

Simple pricing that grows with you

No per-user fees — unlimited office staff, field crews and contractors on every plan.

Priced by job tasks with data — inspections, grass cuts, bids and any other task that stores photos, documents or forms. Storage for that data is included. What counts?

Starter

For smaller companies getting organized.

$399/ month

Extra tasks billed the following month

  • 250 job tasks / month
  • $1.60 per extra job task

Includes:

  • Unlimited users
  • Job tracking from assignment through review
  • Overdue alerts and real-time field messages
  • Photo review with picture policies and missing photo alerts
  • Contractor payments from field work progress
  • Help desk by email, phone and online
Get Started

Professional

For growing operations with more volume.

$1,750/ month

Extra tasks billed the following month

  • 1,400 job tasks / month
  • $1.25 per extra job task

Everything in Core, plus:

  • Automated report error checks and photo consistency tests
  • Payment approvals, accounting review and pay alerts
  • Custom job reports and tailored client reports
  • Report delivery to your clients
  • Available integrations
Get Started

Enterprise

For national operations and custom needs.

From $3,250/ month

Extra tasks billed the following month

  • 3,000+ job tasks / month
  • $1.05 per extra job task

Everything in Professional, plus:

  • Automatic processing of lower-liability reports
  • Custom integrations on request
  • Priority support
Contact Sales

Priced per rental unit, with full accounting, work orders and inspection reports included. Units above 500 are billed at a lower rate.

Rentals Essentials

Everything you need to run a rental portfolio.

$1.25/ unit / month

Minimum $149/month · $1.00/unit above 500

Includes:

  • Unlimited users
  • Accounting and rent collection
  • Tenant and owner portals
  • General work orders and inspection reports
  • Vendor tracking
  • Photo review on repairs and turns
Get Started
14-day free trial with sample data No per-user fees Pay monthly or annually Free data migration on annual plans Redundant, backed-up storage included

Estimate your monthly cost

Enter your portfolio size and we'll recommend the lowest-cost plan.

Plan type
Recommended
 
    $0/ month

    Request a Demo

    Estimate only. Excludes taxes and optional add-ons.

    FAQ

    Frequently asked questions

    It depends on the size of your portfolio and how your current data is organized. Because UPAMS supports bulk import and spreadsheet synchronization, most of the work is mapping your existing records. We'll walk through your setup and give you a timeline during your demo.

    Yes. Properties can be imported in bulk, and spreadsheet synchronization keeps your inventory up to date. Bulk operations let you update many properties at once.

    Field personnel receive assignments, real-time messages and overdue alerts, review property conditions on Worksheets, and upload reports and photos. Their submitted work progress reports feed directly into contractor payments. With the UPAMS Mobile app for Android (iOS coming soon), crews can accept jobs, take photos and submit work right from the property.

    Yes. UPAMS supports client and broker access, and defined user permissions control exactly what each person can see and do.

    Access is controlled by defined user roles. Our team handles server maintenance, hardware replacement and operating system upgrades, and the network is constantly monitored for DDoS attacks.

    You won't be cut off. Your plan is billed at the start of each month, and any job tasks over your included amount are billed at your plan's per-task rate ($1.60 on Starter down to $1.05 on Enterprise) with the following month's payment. The pricing calculator shows when a larger plan becomes the cheaper option.

    Storage for the photos, documents and forms on each job task is included in its price, and every file is kept on redundant servers with multiple backups. To keep UPAMS fast for everyone, a few limits apply:

    • Uploads are limited to photos, PDFs and standard office documents. Video and other large media files aren't permitted.
    • Each file has a maximum size, and photos should be uploaded at standard resolution rather than full camera size.
    • Accounts that regularly store far more data per job task than typical fall under the fair-use terms of their service agreement.

    If your uploads run large, we'll help you adjust your photo settings first. Exact limits are listed in your service agreement.

    A job task counts when it holds data — photos, documents, forms or other files stored on our servers. Each task is counted on its own, so a grass cut and an inspection on the same visit are two tasks. Corrections and redone work stay under the original task and aren't counted again, and tasks with nothing stored don't count at all.

    No. Every plan includes unlimited office staff, field crews, contractors and client logins. Preservation plans are priced by your job tasks with data each month, and rental plans by the number of units you manage — adding people never changes your bill.

    Yes. Rental plans include full accounting, rent collection, tenant and owner portals, and general work orders and inspection reports, plus vendor tracking and photo quality control. Rentals are priced per unit and offered separately from our preservation plans.

    Yes. Every plan comes with a 14-day free trial using sample data, so you can explore UPAMS before moving your own records in. Data migration is free on annual plans.

    Every plan includes help desk support during business hours by email, phone and online, plus an emergency hot line for after-hours issues. Contact support@guardianams.com.
    Contact

    Schedule a demo

    Tell us a little about your operation and we'll set up a walkthrough tailored to your work flow.

    Location

    698 S. Linden Drive, Suite 112
    Eden, NC 27288

    Email

    General questions
    contact@guardianams.com

    Technical support
    support@guardianams.com

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